Behaviour Management Strategies in Business

In order to have a healthy business that evolves exponentially and which provides a constant stream of revenue, you need to make sure that not only you create good products/services that cater to the needs of your clients, but you also need to maintain your employees happiness at the same times. In order to do that you will need to implement and use some behavior management practices in your company, as this will allow you to please your employees and customers in the best possible way!

What is Behavior Management?

Behavior management is a technique that uses experimental behavior analysis … Read more...

Intelligence within Organisational Behaviour: Lecture Notes

The following covers the objectives which we need to learn for the topic of ‘Intelligence’. The notes below are guidelines to what we should know, they do not go into detail, to find more detail please use the search at the top and find the corresponding theory on the website.

Objective: To critique definitions of intelligence

  • Intelligence is the capacity of an individual to process information and use the information to behave effectively. (Arnold)
  • We don’t know where intelligence comes from, is it genes? Social environment? How much is inherited?

Objective: To compare and contrast two opposing schools of thought:

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Emotional Intelligence Theory: Intelligence

Intelligence Definition: This is a persons ability to take on board and develop knowledge to be applied to certain tasks and skills. Many people confuse knowledge with intelligence, seeing knowledgeable people as the most intelligent ones, however we must remember that intelligence is the ability to acquire information and skills, not just remember information when it suits them.

Emotional Intelligence Definition: The ability to identify, integrate, understand and reflectively manage our own and other people’s feelings.

There are two views on emotional intelligence, one being from the point of view of ‘Positivists’ and the other from the point of view … Read more...