Intelligence in Organisations

Intelligence Definition: This is a persons ability to take on board and develop knowledge to be applied to certain tasks and skills. Many people confuse knowledge with intelligence, seeing knowledgeable people as the most intelligent ones, however we must remember that intelligence is the ability to acquire information and skills, not just remember information when it suits them.

Below are a few definitions from famous scholars.

What is Intelligence?

The capacity of individuals to process information and use the information to behave effectively (including the ability to learn from experience)

Arnold (2010)

Intelligence is what intelligence tests measure

Boring (1923)

Ability to adapt to a variety of situations both old and new; … to learn, … capacity for education, … ability to employ abstract concepts and to use a wide range of symbols and concepts

Phares (1987)

Capacity or readiness for new learning… to solve problems, reason and to achieve effective decisions

Miner (1992)

What is Emotional Intelligence?

Emotional intelligence is the ability to identify, integrate, understand and reflectively manage our own and other people’s feelings.

There are two views on emotional intelligence, one being from the point of view of ‘Positivists’ and the other from the point of view of ‘Constructivist / Interpretivits’.

Read more about Emotional intelligence.

Key Learning Points

  1. Define Intelligence?
  2. Define Knowledge?
  3. What is the Difference Between Intelligence and Knowledge?
  4. What is the Definition of Emotional Intelligence?