Kotter’s 8-Step Change Model Explained
John Kotter’s 8-step change model explained step by step, using a hypothetical hospital ward merger, with its strengths and limitations.
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Qantas Job Cuts: The Psychological Contract and Resistance to Change Applied
Qantas has announced 850 job cuts as it outsources corporate work to Accenture. We use the psychological contract and resistance to change to explain how staff, including those who stay, are likely to react.
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Resistance to Change: Why Employees Resist and How Managers Respond
Why do employees push back against change at work? We look at the main reasons for resistance, whether it’s always a bad thing, and the approaches managers can use to respond.
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The Six Elements of Organizational Structure
Organizational structure is how work is divided, grouped and coordinated. We explain the six design elements managers use, with a growing-startup example.
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Thomas-Kilmann Conflict Modes: Five Ways to Handle Conflict
The Thomas-Kilmann model describes five ways people handle conflict at work: competing, accommodating, avoiding, collaborating and compromising. We explain each one with a worked example and look at when each mode fits.
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NatWest’s Return-to-Office Rule: Organizational Justice and Self-Determination Theory Applied
NatWest has told its UK staff to be in the office at least two days a week from February 2027. We use organizational justice and self-determination theory to explain why the change has caused such a strong reaction.
What is Job Satisfaction? Causes, Measurement and Outcomes
Job satisfaction is how positively or negatively people feel about their jobs. We explain how it is measured, what causes it, and what it means for performance and turnover.
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Hofstede’s Cultural Dimensions Theory Explained
Hofstede’s model compares national cultures on six dimensions, from power distance to indulgence. We explain each one, apply them to an Australian manager in Japan, and cover the main criticisms.
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The Myers-Briggs Type Indicator (MBTI): Uses and Criticisms
Where the Myers-Briggs Type Indicator came from, how its 16 types work, and what the research says about its reliability and its use at work.
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Influencing Company Morale: The Role of Leadership Styles
Company morale is shaped heavily by leadership behavior. Here’s how different leadership styles affect team morale, with lessons from the Hawthorne studies and a real workplace example.
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